泽众RPA

Introducing Zezhong RPA to carry out automated intelligent office and double the work efficiency

About Xiaotu

Founded in January 2015 and headquartered in Shanghai, CreditFly (Shanghai Xiaotu Network Technology Co., Ltd.) is a fintech company focused on the aviation travel market. Since its inception, CreditFly has consistently adhered to the essence of finance, leveraging innovative technology to provide convenient and accessible financial services to China's 250 million flyers. CreditFly has received funding from Oriental Fortune Capital's Pre-A round, strategic investment from JD Finance Group, and venture capital from SMC Capital. Currently, CreditFly has established a strong presence in the aviation travel installment payment market, partnering with over 20 airlines and online travel platforms to provide travel financial services to millions of users. Through in-depth research on the flyer population, CreditFly has established a comprehensive flight credit system, committed to realizing its vision of making travel better through credit.

Background:

The 2C business model requires extensive bank statement downloading and verification. Due to the large number of bank accounts, numerous accounts, and stringent timelines, this results in numerous bank statement downloads and receipts, complex reconciliation, poor timeliness, and a significant workload. Furthermore, with only one or two reconciliations performed daily, it's difficult to ensure the real-time nature of account data, resulting in a poor customer service experience and increased financial workload.

  • Pain Points

    1) Multiple bank types, accounts, and UKeys are inconvenient to manage;
    2) Transaction flow downloads and reconciliation are required;
    3) Daily transaction flow downloads, data verification, and receipt downloads require downloading and reconciling from different banks, creating a significant workload;
    4) Manual reconciliation is labor-intensive, untimely, and prone to errors;
    5) Reconciliation operations require coordination with daily financial work, resulting in low efficiency for financial personnel.

  • Solution

    1) Automated downloading of bank statements and receipts for all bank accounts, along with automated data verification, is achieved through RPA robots.
    2) Bank statements and receipts are downloaded every 10 minutes, improving the real-time nature of reconciliation information.
    3) Bank UKeys are managed, enabling shared use between robots and humans.
    4) Missing bank statements are promptly reviewed and verified.

  • Value

    1) Covers the automated downloading of bank statements, receipts, and data verification processes for over a dozen banks;
    2) Enables 24/7 uninterrupted downloading of bank statements and receipts, improving data timeliness;
    3) Effectively performs data verification and daily bank statement reviews, ensuring the integrity and accuracy of daily data;
    4) Centrally manages bank UKeys, enabling shared use by robots and humans, with differentiated permissions and operation logs;
    5) Robots and tasks have protection mechanisms, automatically restarting and executing tasks upon startup.

Success Story

Shanghai Zezhong and Xiaotu have collaborated deeply. Zezhong RPA is helping Xiaotu implement an automated financial shared-center system, empowering the financial operations department. This project has implemented processes for over 18 banks and enabled transaction downloads for over 80 accounts, eliminating tedious and repetitive financial operations. For different accounts at the same bank, the same process can be used, loading different data.

Using Zezhong RPA, the company has not only reduced labor costs, improved work efficiency, and enhanced business timeliness, but more importantly, it has freed financial personnel from tedious and repetitive tasks, unleashing their creativity.

Safe and stable enterprise services

The accumulation of 19 years of RPA application experience has enabled Zezhong RPA to achieve rapid improvements in recognition rate, execution efficiency, and flexibility of use.

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